Thank you for choosing Marketjomi!

At Marketjomi, we believe that great lighting makes every space feel warmer, more comfortable, and more inviting. We are committed to providing a convenient shopping experience and helpful customer support.

Whether you have questions about our pendant lights, table lamps, garden lanterns, product specifications, orders, shipping, returns, or refunds, our customer service team is here to assist you.

Business Information

Brand Name: Marketjomi

Legal Business Name: Quanzhou Taiwan Investment Zone Xinwei Communication Equipment Co., Ltd.

Registered Business Address: No. 4-2, Zhaoyang Street, Luoyang Town, Quanzhou Taiwan Investment Zone, Quanzhou, Fujian Province, 362121, China

Postal Code: 362121

Official Website: https://marketjomi.com

Customer Support

Email: [email protected]

Our customer support team is available to assist with product inquiries, order information, shipping questions, and after-sales service.

You may send us an email at any time. We aim to respond to inquiries within 1–2 business days, excluding weekends and public holidays.

During peak shopping periods or holidays, responses may take slightly longer.

Order and Product Assistance

If you have questions about an existing order, please contact us with your order number and a brief description of your inquiry.

Our team can assist with order status, shipping updates, tracking information, cancellations, returns, refunds, and other order-related concerns.

Marketjomi offers a selection of pendant lights, decorative table lamps, garden lanterns, and related lighting accessories.

If you need information about product dimensions, materials, finishes, lighting specifications, installation requirements, or intended use, please contact us before placing your order.

We will do our best to provide helpful information so you can make a confident purchasing decision.

Shipping and Delivery

We understand how important it is to receive your lighting products safely and conveniently.

For questions about shipping costs, estimated delivery times, available shipping destinations, or package tracking, please contact our support team.

Marketjomi offers free standard shipping on eligible orders of $39.99 USD or more. Orders below $39.99 USD are subject to a standard shipping fee of $6.99 USD.

For additional information, please refer to our Shipping Policy.

Returns and Refunds

If you are not satisfied with your purchase or need assistance with a return or refund, please contact [email protected].

Please include your order number and the reason for your request so our team can review your inquiry.

Return and refund requests are handled according to our Return & Refund Policy and applicable consumer protection laws.

Please contact us before returning any product so we can provide the appropriate instructions and return address.

Damaged or Incorrect Items

If your lighting product arrives damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

Include your order number, a description of the issue, and photographs of the product and packaging when available.

Our customer support team will review your request and help arrange an appropriate resolution in accordance with our store policies and applicable law.

For safety reasons, please do not install or operate lighting products with visibly damaged electrical components.

Our Commitment

At Marketjomi, customer satisfaction is an important part of our business.

We strive to provide clear product information, transparent shopping policies, and helpful assistance throughout your shopping experience.

From choosing the right pendant light for your dining room to finding a decorative lamp for your bedside table or a welcoming lantern for your garden, we want to make your shopping journey as simple and enjoyable as possible.

Thank you for visiting Marketjomi. We look forward to helping you bring warmth, style, and beautiful lighting into your home.