Privacy Policy

Introduction

Welcome to Marketjomi.

Marketjomi is an online lighting and home décor store operated by Quanzhou Taiwan Investment Zone Xinwei Communication Equipment Co., Ltd. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://marketjomi.com, browse our products, place an order, make a purchase, subscribe to our newsletter, or contact our customer service team.

Our products include pendant lights, table lamps, garden lanterns, decorative lighting, and related home illumination accessories.

By using our website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting, using, or sharing personal information for specific purposes.

1. Information We Collect

We may collect personal information directly from you, automatically through your interactions with our website, and from authorized third-party service providers.

Information You Provide

When placing an order, creating an account, subscribing to marketing communications, or contacting customer service, you may provide your name, email address, telephone number, billing address, shipping address, postal code, order details, purchase history, and communications with our customer support team.

We may also collect information you provide when requesting a return or refund, reporting a damaged product, asking about product specifications, or submitting another inquiry.

Payment and Transaction Information

Payments are processed by authorized third-party payment service providers.

We may receive payment confirmations, transaction identifiers, payment status, billing details, refund records, and other limited information necessary to manage your order.

We do not directly store complete payment card numbers or card security codes.

Automatically Collected Information

When you visit our website, we may automatically collect technical and usage information, including your IP address, browser type, device information, operating system, approximate geographic location, referral source, pages visited, products viewed, search activity, shopping cart interactions, checkout events, and purchase-related activity.

We may also collect information about how you interact with our website, advertisements, promotional content, and other online services.

This information may be collected through cookies, pixels, scripts, analytics tools, server logs, and similar technologies.

Information from Third Parties

We may receive information from Shopify, payment providers, shipping companies, analytics services, advertising partners, and other authorized service providers.

Depending on the service, this information may include order status, transaction confirmation, delivery updates, website activity, advertising interactions, conversion events, and information used to measure marketing performance.

The information received depends on the services enabled, the permissions you provide, your privacy preferences, and applicable legal requirements.

2. How We Use Your Information

We use personal information to operate our online store, fulfill orders, provide customer service, and maintain a secure and convenient shopping experience.

We may use your information to process payments, confirm purchases, prepare and ship orders, provide tracking information, manage returns and refunds, respond to customer inquiries, and resolve order-related issues.

We may use information to improve website functionality, evaluate product performance, understand customer preferences, analyze browsing activity, and enhance our lighting collections and shopping experience.

Where permitted by applicable law, we may use information to send promotional communications, measure advertising effectiveness, attribute purchases to marketing campaigns, optimize advertising performance, and provide relevant product recommendations.

We may also process information to prevent fraud, detect unauthorized transactions, maintain website security, comply with legal obligations, enforce our policies, and protect our legitimate business interests.

We will use personal information only for purposes that are consistent with this Privacy Policy or otherwise permitted by applicable law.

3. Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing personal information, we rely on appropriate legal grounds depending on the circumstances.

These grounds may include fulfilling contractual obligations, complying with legal requirements, pursuing legitimate business interests where permitted, and obtaining consent where required.

Contractual processing may include payment verification, order fulfillment, shipping arrangements, and customer support.

Legitimate business interests may include maintaining website security, preventing fraud, improving website functionality, and analyzing service performance, subject to applicable legal requirements.

Consent may be used for certain marketing communications, non-essential cookies, advertising technologies, and other activities where required by law.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Cookies and Tracking Technologies

Marketjomi may use cookies, pixels, scripts, and similar technologies to operate our website, maintain shopping cart functionality, remember preferences, improve security, analyze website performance, and measure advertising results.

Essential cookies support core website functions, including navigation, shopping carts, checkout processes, and security.

Analytics technologies may help us understand how visitors navigate our website, which products attract interest, and how customers interact with different pages.

Advertising technologies may be used, where enabled, to measure campaign effectiveness, attribute conversions, and deliver advertisements that may be relevant to your interests.

These technologies may be provided by Shopify, AppLovin, and other authorized service providers.

Where required by applicable law, we will obtain appropriate consent before activating non-essential analytics or advertising technologies.

You may manage available privacy preferences through the Cookie Preferences option in our website footer, where available, and through your browser or device settings.

Blocking certain cookies may affect shopping cart functionality, account features, checkout services, or other website functions.

5. How We Share Personal Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our store and provide our services.

These providers may include Shopify, payment processors, shipping and logistics companies, fraud prevention services, website hosting providers, analytics platforms, customer communication services, and advertising partners.

We may share order information with shipping providers to deliver purchases and transaction information with payment processors to complete payments and manage refunds.

Where enabled, we may share website activity, device information, customer identifiers, shopping interactions, and conversion-related information with advertising partners, including AppLovin.

We may also disclose information when required by law, in response to lawful government requests, to investigate suspected fraud, to resolve disputes, or to protect our legal rights.

We do not sell personal information in exchange for direct monetary compensation.

However, certain disclosures to advertising partners may qualify as a sale, sharing, or use of personal information for targeted advertising under applicable privacy laws, even when no money is exchanged.

Where required, we will provide appropriate notice, consent mechanisms, and opportunities to opt out of such activities.

6. AppLovin Advertising and Data Disclosure

Marketjomi may use advertising and measurement services provided by AppLovin Corporation, including its Axon advertising technology, to promote our lighting products, measure advertising effectiveness, attribute purchases to advertising campaigns, and optimize marketing performance.

Where AppLovin integrations are enabled, AppLovin may collect or receive information through advertising pixels, cookies, scripts, application programming interfaces, server-side integrations, or similar technologies associated with our website.

Information That May Be Collected or Shared

Depending on the technologies implemented, the information shared with or collected by AppLovin may include IP addresses, browser characteristics, device information, operating system information, advertising identifiers, approximate geographic location, country or region information, and website interaction data.

Information may also include user or customer identifiers, product views, product searches, browsing activity, items added to shopping carts, checkout interactions, purchase history, order values, and other conversion-related events.

Where enabled and legally permitted, information may include email addresses, telephone numbers, city, state or province, country codes, and postal codes provided during shopping interactions.

Certain identifiers may be hashed or otherwise processed using technical safeguards before being shared. Hashed information may still qualify as personal information under applicable privacy laws.

The exact information collected depends on the integrations enabled, the permissions and choices you provide, your browser and device settings, and applicable legal requirements.

How AppLovin Uses Information

AppLovin may use information to deliver advertising services, measure campaign effectiveness, attribute conversions, analyze shopping activity, optimize advertising delivery, detect fraudulent activity, and improve its advertising technology.

AppLovin may also use automated technologies, artificial intelligence, and machine learning systems to evaluate campaign performance and provide advertisements that may be relevant to users' interests.

Depending on the circumstances, AppLovin may combine information received from merchants with information collected through its advertising services or other permitted sources.

AppLovin may disclose information to its affiliates, service providers, advertising partners, measurement providers, and other authorized recipients in accordance with its privacy policy and applicable legal requirements.

AppLovin may process certain information under its own privacy policy and may act as an independent controller for particular processing activities, as described in its documentation.

Advertising-Related Privacy Rights

Certain advertising activities may constitute targeted advertising, cross-context behavioral advertising, or the sale or sharing of personal information under applicable privacy laws.

Where required, Marketjomi will obtain appropriate consent before enabling non-essential advertising tracking or sharing personal information for these purposes.

We will respect applicable privacy choices and implement processes to communicate relevant consent or opt-out preferences to advertising partners where required.

We do not intend to transmit sensitive personal information to AppLovin for advertising purposes and will take reasonable steps to configure applicable integrations consistently with relevant restrictions.

We will not knowingly provide children's personal information to AppLovin or use its advertising technologies in connection with children where prohibited by applicable law.

AppLovin Privacy Requests

If you shop on a website that uses AppLovin's e-commerce advertising services, you may request access to or deletion of certain information AppLovin holds in association with your email address or telephone number through its Privacy Rights Request Portal.

AppLovin Privacy Rights Request Portal:

https://applovin.com/en/privacy-data-request

For more information about AppLovin's collection and use of your information, visit:

https://legal.applovin.com/privacy/

AppLovin Advertising Opt-Out Options

You may be able to opt out of interest-based advertising served by AppLovin through the advertising preference or information link displayed on an AppLovin-served advertisement.

You may also manage applicable advertising settings through your browser, device, and available website privacy controls.

Opting out of interest-based advertising does not mean that you will stop receiving all advertisements. You may continue to see advertisements that are not personalized based on your interests.

These options apply to the relevant advertising services and do not automatically control all data processing performed by other third parties.

7. Shopify and E-Commerce Services

Our online store is powered by Shopify, which provides the infrastructure necessary to display products, manage shopping carts, process orders, and support checkout functionality.

Shopify may process personal information on our behalf or for its own purposes, depending on the service and applicable legal requirements.

Information processed through Shopify may include customer contact details, order information, transaction-related information, device information, and website interactions.

Shopify and other service providers may process personal information in different countries or regions.

For additional information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

8. Marketing Communications

Where permitted by applicable law, we may use your contact information to communicate about new lighting products, promotions, special offers, store updates, and other relevant marketing information.

If you subscribe to our newsletter, you may unsubscribe at any time using the unsubscribe link provided in the communication or by contacting [email protected].

Unsubscribing from promotional communications does not prevent us from sending essential transactional messages, including order confirmations, shipping notifications, refund updates, and customer service responses.

Where required by law, we will obtain consent before sending promotional communications or using personal information for marketing purposes that require consent.

9. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

These measures may include secure website connections, access controls, security monitoring, and the use of established payment and technology service providers.

Payment transactions are processed through authorized payment providers using their respective security measures.

Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We encourage customers to protect their account credentials and contact us promptly if they suspect unauthorized activity involving their information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods depend on the type of information, order processing requirements, customer service needs, accounting obligations, legal requirements, fraud prevention needs, and dispute resolution requirements.

Order and transaction records may be retained to comply with applicable tax, accounting, and consumer protection requirements.

Customer service communications may be retained for operational purposes and dispute resolution.

Marketing information may be retained until you unsubscribe, withdraw consent where applicable, or the information is no longer reasonably necessary.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it unless continued retention is required or permitted by law.

Third-party service providers, including AppLovin, may maintain their own data retention practices under their respective privacy policies.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning the personal information we collect and process.

These rights may include requesting access to your personal information, correcting inaccurate information, requesting deletion, obtaining a portable copy of certain information, restricting or objecting to specific processing activities, and withdrawing consent where applicable.

You may also have the right to opt out of targeted advertising or certain sales or sharing of personal information as defined by applicable law.

To exercise your privacy rights, please contact [email protected].

Please include sufficient information to help us understand and process your request. We may request reasonable information to verify your identity before fulfilling certain requests.

We will review and respond to eligible requests within the timeframes required by applicable law.

Where permitted by law, you may authorize another person to submit a privacy request on your behalf. We may require verification of your identity and the authorized person's permission.

We will not unlawfully discriminate against customers for exercising their privacy rights.

12. Additional Privacy Rights for U.S. Residents

Residents of certain U.S. states, including California and other states with applicable comprehensive privacy laws, may have additional rights concerning their personal information.

Depending on applicable law, these rights may include the right to know the categories of personal information collected, the sources from which information is collected, the purposes for collection and use, and the categories of third parties to whom information is disclosed.

Eligible residents may also have the right to access, correct, delete, or obtain a portable copy of certain personal information.

Where applicable, residents may opt out of the sale or sharing of personal information, targeted advertising, or certain forms of profiling.

You may submit a privacy request by contacting [email protected] or by using the available privacy preference controls on our website.

Where required by applicable law, we will recognize and process valid opt-out preference signals, such as Global Privacy Control, when applicable and supported by our systems.

If we deny a privacy request, you may have the right to appeal our decision under applicable law. You may submit an appeal by replying to our response or contacting us at [email protected].

The availability and scope of these rights depend on your location, the applicable law, and any relevant legal exceptions.

13. International Data Transfers

Marketjomi operates an online store and works with service providers that may process personal information in different countries or regions.

Your information may therefore be transferred to, stored in, or processed outside your country of residence.

These jurisdictions may have privacy and data protection laws that differ from those in your home country.

Where required by applicable law, we will use appropriate safeguards and recognized legal transfer mechanisms to protect personal information during international transfers.

We take reasonable steps to work with service providers that maintain appropriate privacy and security protections.

14. Children's Privacy

Marketjomi offers lighting products and home accessories intended for general consumers.

Our website is not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

We will not knowingly use AppLovin advertising technologies in connection with children where prohibited by applicable law.

If we become aware that personal information has been collected from a child without legally required authorization, we will take appropriate steps to delete or otherwise handle that information in accordance with applicable law.

If you believe a child has provided personal information through our website, please contact [email protected].

15. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external resources.

These services operate independently and may maintain their own privacy policies and data handling practices.

We encourage customers to review the privacy policies of third-party services before providing personal information.

Marketjomi is not responsible for the independent privacy practices of external websites or services outside our control.

16. Legal Basis and Limits of Automated Processing

Where applicable privacy laws require a legal basis for processing personal information, we rely on appropriate grounds, including contractual necessity, legal obligations, legitimate interests where permitted, and consent where required.

Certain advertising and analytics services may use automated technologies to measure campaign effectiveness, analyze interactions, and improve advertising relevance.

We do not intend to use advertising-related processing to make decisions that produce legal or similarly significant effects on individuals.

Where applicable law provides rights relating to profiling or automated decision-making, you may exercise those rights by contacting [email protected].

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology providers, advertising practices, legal requirements, or privacy protection procedures.

Any changes will be published on this page.

Where required by applicable law, we will provide additional notice or obtain appropriate consent before implementing material changes that affect the processing of personal information.

We encourage customers to review this Privacy Policy periodically to remain informed about how their information is handled.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, our advertising practices, or your privacy rights, please contact us using the information below.

Brand Name: Marketjomi

Website: https://marketjomi.com

Email: [email protected]

Legal Business Name: Quanzhou Taiwan Investment Zone Xinwei Communication Equipment Co., Ltd.

Registered Business Address: No. 4-2, Zhaoyang Street, Luoyang Town, Quanzhou Taiwan Investment Zone, Quanzhou, Fujian Province, 362121, China

We are committed to protecting customer privacy and responding to privacy-related inquiries in accordance with applicable legal requirements.

Thank you for choosing Marketjomi.