Welcome to Marketjomi!

Marketjomi is an online lighting and home décor store operated by Quanzhou Taiwan Investment Zone Xinwei Communication Equipment Co., Ltd.

These Terms & Conditions govern your access to and use of https://marketjomi.com, including browsing our products, placing orders, making payments, and using our related services.

Our product selection includes pendant lights, table lamps, garden lanterns, decorative lighting, and related home illumination accessories designed to bring warmth, comfort, and style to everyday spaces.

By accessing our website or placing an order, you agree to these Terms & Conditions, subject to your rights under applicable law.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please discontinue using our services.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws or are using our services with appropriate authorization.

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must provide accurate, complete, and current information when placing an order, creating an account, or communicating with our customer service team.

You must not use our website for fraudulent transactions, unauthorized activities, unlawful purposes, or conduct that may interfere with the operation or security of our services.

We may refuse, suspend, or cancel an order when reasonably necessary because of suspected fraud, payment verification issues, inaccurate information, product unavailability, technical errors, or other circumstances permitted by applicable law.

If payment has already been collected for an order that cannot be fulfilled, we will provide an appropriate refund or other resolution in accordance with our store policies and applicable law.

2. Products and Services

Marketjomi specializes in lighting products and decorative home illumination accessories, including pendant lights, table lamps, garden lanterns, and related products.

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, materials, colors, finishes, and other relevant information.

Product appearance may vary slightly due to photography, lighting conditions, screen settings, manufacturing variations, and differences in materials or finishes.

Customers should carefully review product descriptions, measurements, electrical specifications, installation requirements, and intended applications before completing a purchase.

We reserve the right to update product information, modify product availability, or discontinue products when necessary. Such changes will not unlawfully affect orders already accepted or statutory consumer rights.

We do not guarantee that every product will be suitable for every room, fixture configuration, electrical installation, or environmental condition.

Customers are responsible for reviewing the applicable product specifications and determining whether a product is suitable for their intended use.

3. Lighting Product Safety and Installation

Lighting products may require appropriate installation, electrical connections, mounting hardware, and specific operating conditions.

Customers should carefully review available product specifications, instructions, voltage requirements, and safety information before installation or use.

Pendant lights and other hardwired lighting fixtures should be installed by a qualified electrician where required by applicable electrical codes or safety regulations.

Customers must ensure that electrical fixtures are compatible with the voltage, wiring configuration, and installation requirements of their location.

Products designed for indoor use must not be installed outdoors unless the product is specifically identified as suitable for outdoor environments.

Garden lanterns and outdoor lighting products should be used only under conditions consistent with their stated weather resistance, electrical ratings, and manufacturer instructions.

Customers should not modify electrical components, exceed recommended electrical ratings, or use products with visibly damaged wiring or electrical accessories.

Marketjomi is not responsible for damage resulting solely from improper installation, unauthorized modification, misuse, or failure to follow clearly provided safety instructions, except where liability cannot legally be excluded or limited.

Nothing in this section limits any statutory rights relating to defective products, inaccurate product information, product safety, or other mandatory consumer protections.

4. Product Pricing and Availability

Product prices are displayed on our website and may vary depending on the product, style, size, finish, available options, or promotional offers.

Unless otherwise indicated, prices are displayed in United States Dollars (USD).

We reserve the right to update product prices, promotional offers, and product availability without prior notice. Price changes will not retrospectively affect accepted orders except where permitted or required by applicable law.

We make reasonable efforts to ensure that product prices and descriptions are accurate.

If a significant pricing or product information error is identified before an order is accepted or fulfilled, we may contact the customer to explain the error and discuss available options, including confirmation of the corrected price or cancellation and a refund where appropriate.

We will not use pricing errors to unlawfully avoid an existing contractual obligation.

Applicable taxes, shipping charges, and other fees collected by Marketjomi will be displayed during checkout before payment is completed.

5. Orders and Payments

When placing an order, customers must provide accurate billing information, shipping details, contact information, and payment information.

Submitting an order constitutes an offer to purchase the selected products under the applicable checkout terms.

An automated order acknowledgment confirms that we have received your order request but does not necessarily mean that the order has been accepted.

Order acceptance and fulfillment remain subject to payment confirmation, product availability, verification requirements, and applicable law.

We may contact customers when additional information is reasonably necessary to verify a transaction or resolve an order-related issue.

Payments are processed through authorized third-party payment service providers. We do not directly store complete payment card numbers or card security codes.

Customers are responsible for ensuring that their payment information is valid and that they are authorized to use the selected payment method.

If a payment cannot be completed or is declined by the payment provider, the order may not be processed.

If we are unable to fulfill an accepted order, we will notify the customer and provide an appropriate refund or other resolution in accordance with applicable law.

6. Shipping and Delivery

Marketjomi ships to eligible destinations supported by our checkout system.

Available shipping locations, shipping methods, and applicable fees are displayed during checkout.

Orders totaling $39.99 USD or more qualify for free standard shipping where the applicable shipping method is available.

Orders totaling $0.00 USD to $39.98 USD are subject to a standard shipping fee of $6.99 USD.

Shipping eligibility is generally calculated based on the order subtotal after applicable discounts and before taxes or other charges, unless otherwise indicated at checkout.

Orders are generally processed within 1–3 business days after payment confirmation.

After dispatch, standard shipping is generally estimated to take 7–15 business days, depending on the destination and shipping carrier.

The combined estimated time from payment confirmation to delivery is generally 8–18 business days.

These timeframes are estimates rather than guaranteed delivery dates. Delivery times may vary due to customs procedures, transportation conditions, weather disruptions, public holidays, carrier operations, and other circumstances outside our reasonable control.

Depending on product availability and destination, orders may be fulfilled by third-party suppliers, warehouses, or logistics partners. Products in the same order may arrive in separate packages or on different dates.

Customers are responsible for providing accurate shipping addresses and contact details.

International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country, unless otherwise stated during checkout or required by applicable law.

If a material delivery delay occurs, we will make reasonable efforts to provide updated information. Where required by applicable law, customers may be entitled to cancel an order or obtain a refund.

Please review our Shipping Policy for additional information.

Nothing in these Terms limits statutory rights relating to delayed, lost, damaged, or undelivered goods.

7. Returns and Refunds

Marketjomi offers a 30-day return policy for eligible purchases, beginning on the date the order is delivered, subject to the conditions in our Return & Refund Policy and applicable law.

Standard change-of-mind returns generally require products to be unused, in their original condition, and returned with their original accessories and packaging where reasonably applicable.

Customers must contact our customer service team before returning a product to obtain the appropriate return authorization and shipping instructions.

Certain products, including personalized or custom-made items, may be excluded from standard change-of-mind returns where permitted by law.

These exclusions do not affect statutory rights concerning defective, damaged, incorrectly supplied, or otherwise non-conforming products.

For confirmed defective, damaged, or incorrect products, Marketjomi will provide an appropriate resolution in accordance with applicable consumer protection laws.

For eligible returns, we aim to complete the inspection and notify the customer of the refund decision within 3–5 business days after receiving the returned product.

Approved refunds will generally be issued to the original payment method within 5–10 business days after approval, subject to applicable statutory refund deadlines and payment provider processing times.

For change-of-mind returns, customers are generally responsible for return shipping costs unless otherwise required by applicable law.

Customers in jurisdictions with statutory withdrawal rights, including eligible consumers in the European Union, retain those rights regardless of the voluntary 30-day return policy offered by Marketjomi.

Please review our Return & Refund Policy for complete return eligibility requirements, shipping responsibilities, refund procedures, and additional information.

8. Order Changes and Cancellations

If you need to modify or cancel an order, please contact [email protected] as soon as possible.

We will make reasonable efforts to assist with cancellation or modification requests before an order has been dispatched.

However, changes and cancellations cannot always be guaranteed once an order has entered fulfillment or has been shipped.

If an order has already been shipped, customers may request an eligible return after delivery in accordance with our Return & Refund Policy.

If an order is successfully canceled before shipment, an eligible refund will be processed through the original payment method.

Nothing in this section limits any mandatory cancellation, withdrawal, or refund rights provided by applicable law.

9. Customer Accounts and Responsibilities

Certain website features may allow customers to create accounts or access order-related information.

If you create an account, you are responsible for providing accurate information and taking reasonable steps to protect your login credentials.

You should notify us promptly if you become aware of unauthorized access to your account or suspicious activity associated with your information.

You agree not to impersonate another person, submit fraudulent information, or attempt to access accounts or systems without authorization.

We may restrict access to accounts or website features when reasonably necessary to prevent fraud, protect security, or address violations of these Terms, subject to applicable law.

10. Website Use and Prohibited Activities

Marketjomi provides its website and services for legitimate shopping, product research, customer communication, and related activities.

You agree not to interfere with the normal operation of our website or misuse the services we provide.

Unauthorized attempts to access restricted systems, distribute malicious software, disrupt website functionality, collect personal information unlawfully, or conduct fraudulent transactions are prohibited.

You must not use automated systems to extract substantial portions of website content or interfere with our services in violation of applicable law or these Terms.

We reserve the right to take reasonable measures to protect our website, customers, and business operations from unauthorized or harmful activities.

11. Intellectual Property

Unless otherwise stated, the Marketjomi brand name, website design, original written content, graphics, product presentation materials, and other intellectual property are owned by or licensed to Marketjomi or their respective rights holders.

These materials may be protected by applicable copyright, trademark, and other intellectual property laws.

Customers may access and use our website for ordinary personal shopping and informational purposes.

You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use protected materials without appropriate authorization, except where permitted by applicable law.

Product names, trademarks, images, and other intellectual property belonging to third parties remain the property of their respective owners.

Nothing in these Terms grants any ownership rights or licenses beyond those expressly permitted.

12. Customer Communications and Submissions

If you submit product reviews, feedback, suggestions, photographs, or other content to Marketjomi, you are responsible for ensuring that the content is accurate, lawful, and does not infringe the rights of others.

You must not submit content that is fraudulent, misleading, defamatory, threatening, unlawful, abusive, or that violates another person's privacy or intellectual property rights.

Where you voluntarily submit content for publication, you grant Marketjomi a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business and product promotion, to the extent permitted by applicable law and subject to any separate terms presented when you submit the content.

You confirm that you have the necessary rights and permissions to provide the submitted content.

We may review, decline, or remove submitted content where reasonably necessary to address unlawful content, suspected fraud, infringement, or violations of these Terms.

We are not obligated to publish every review or submission.

13. Third-Party Services and Links

Our online store is powered by Shopify and may use third-party service providers for payment processing, order fulfillment, shipping, analytics, customer support, fraud prevention, and advertising services.

Third-party providers may operate according to their own terms of service, privacy policies, and legal obligations.

Marketjomi may also provide links to external websites or resources for informational or functional purposes.

We do not control the independent content, availability, or privacy practices of external websites.

Customers are encouraged to review the applicable terms and privacy policies before using third-party services.

Marketjomi remains responsible for its own obligations to customers to the extent required by applicable law.

14. Privacy and Personal Information

We respect customer privacy and are committed to handling personal information responsibly.

Personal information collected through our website is processed in accordance with our Privacy Policy and applicable data protection laws.

We may collect and process information necessary for order fulfillment, payment processing, shipping, customer service, fraud prevention, website security, and other legitimate business activities.

Where enabled and permitted by applicable law, we may also use analytics and advertising technologies, including services provided by AppLovin, to measure advertising performance and improve marketing campaigns.

Certain third-party advertising technologies may involve cookies, pixels, conversion tracking, or similar data collection methods.

Where required by law, appropriate consent will be obtained before activating non-essential advertising or tracking technologies.

Please review our Privacy Policy for additional information about personal information collection, advertising-related disclosures, your privacy rights, and available privacy choices.

15. Accuracy of Website Information

We make reasonable efforts to ensure that our website provides accurate and useful information about our products and services.

However, occasional errors, omissions, or outdated information may occur.

Product availability, descriptions, specifications, measurements, and pricing may change as our product selection develops.

We reserve the right to correct inaccurate information and update website content when reasonably necessary.

If an error materially affects an order, we will provide an appropriate resolution in accordance with applicable law.

16. Disclaimer and Limitation of Liability

Marketjomi makes reasonable efforts to provide reliable website functionality, accurate product information, and a satisfactory shopping experience.

However, temporary technical interruptions, network disruptions, maintenance activities, and third-party service issues may occasionally occur.

To the extent permitted by applicable law, Marketjomi will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, personal injury where such limitation is prohibited, defective products, or other obligations that cannot legally be excluded or limited.

Nothing in this section excludes or restricts customers' mandatory consumer protection rights or remedies that cannot legally be waived.

17. Product Warranty and Consumer Protection

Certain lighting products may be covered by manufacturer warranties or other applicable warranty protections.

Where a specific warranty is offered, relevant details may be provided in the product description, included documentation, or other applicable product information.

The existence and duration of any commercial warranty may vary depending on the product.

Any commercial warranty is separate from statutory consumer rights.

Customers who experience a defective product, missing component, electrical issue, or other product-related problem may contact our customer support team for assistance.

Where products fail to meet applicable legal requirements, customers may be entitled to repair, replacement, refund, or other remedies as provided by law.

18. Events Beyond Our Reasonable Control

Marketjomi will make reasonable efforts to fulfill its obligations under these Terms.

However, fulfillment may occasionally be affected by events beyond our reasonable control, including severe weather, natural disasters, public health emergencies, transportation disruptions, customs delays, government actions, labor disruptions, or interruptions to essential services.

If such an event materially affects an order, we will make reasonable efforts to provide relevant information and minimize the impact where practicable.

This section does not excuse obligations that cannot legally be suspended or limit any mandatory rights to cancellation, refunds, or other remedies.

19. Indemnification

To the extent permitted by applicable law, you are responsible for losses or claims arising directly from your unlawful use of our website, intentional misconduct, or material violation of these Terms.

This provision does not require customers to compensate Marketjomi for losses caused by our own negligence, unlawful conduct, or breach of applicable legal obligations.

Nothing in this section limits rights or protections that cannot legally be excluded under applicable consumer protection laws.

20. Changes to These Terms

Marketjomi may update these Terms & Conditions periodically to reflect changes in our business operations, product offerings, website functionality, service providers, or applicable legal requirements.

Revised Terms will be published on this page.

Where required by applicable law, we will provide appropriate notice before material changes take effect.

Changes will not retroactively remove mandatory consumer rights or unlawfully alter the terms of orders already accepted.

We encourage customers to review these Terms periodically to remain informed about the conditions governing use of our website.

21. Governing Law and Disputes

These Terms & Conditions are governed by the applicable laws of the People's Republic of China, except to the extent that mandatory consumer protection laws or other non-excludable legal provisions of the customer's jurisdiction apply.

Any disputes arising from purchases or use of our services will be addressed in accordance with applicable laws and legally available dispute resolution procedures.

Nothing in these Terms prevents a customer from seeking remedies or pursuing legal proceedings in a jurisdiction where such rights cannot lawfully be excluded.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. General Provisions

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any applicable terms presented during checkout, form the terms governing your use of Marketjomi and your purchases, subject to applicable law.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to comply with applicable law, and the remaining provisions will remain effective.

Our failure to enforce a provision of these Terms does not constitute a waiver of our rights.

Customers may not transfer rights or obligations under an order without our consent, except where permitted by applicable law.

Nothing in these Terms creates a partnership, agency, or employment relationship between Marketjomi and a customer.

23. Contact Information

If you have questions about these Terms & Conditions, our lighting products, orders, payments, shipping arrangements, returns, refunds, or other customer service matters, please contact us using the information below.

Brand Name: Marketjomi

Website: https://marketjomi.com

Email: [email protected]

Legal Business Name: Quanzhou Taiwan Investment Zone Xinwei Communication Equipment Co., Ltd.

Registered Business Address: No. 4-2, Zhaoyang Street, Luoyang Town, Quanzhou Taiwan Investment Zone, Quanzhou, Fujian Province, China

We aim to respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.

At Marketjomi, we are committed to providing clear shopping information, helpful customer service, and lighting products that bring warmth, comfort, and character to everyday spaces.

Thank you for choosing Marketjomi.